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Intercom is the world’s first Conversational Relationship Platform, helping businesses build better customer relationships through personalized, messenger-based experiences. Use Amplitude’s behavioral analytics with Intercom messaging to target customers with personalized campaigns based on how they’ve interacted with the product and their lifecycle timing. Then measure the ROI and downstream impact on user behavior and product outcomes from each Intercom campaign within Amplitude.


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This bi-directional integration combines Amplitude's Analytics with Intercom’s tools for in-app messaging, push notifications, and email — enabling you to sync Behavioral Cohorts from Amplitude to Intercom so that you can better engage your users based on how they’ve interacted with your product and their lifecycle timing.